Tuesday, May 19, 2020

Money is extremely relevant in International relations...

Money is extremely relevant in International relations because money makes vast amounts of people and goods go around the world to exchange skills and money respectively. Bonds are the main link between money and the international system, due to the fact that governments spend more than they can raise in tax resulting in them selling bonds to make up for their credit, furthermore bad debts within banks are the reason countries go bankrupt therefore loaning money from other countries hence money influences foreign policy because states are always power seeking. The pursuit of power can without a doubt be related to money and this money can be found if a state associates itself with the economies of other states. The film characterises the†¦show more content†¦The international dimension is also characterized to be dependent on money because national security, which is a result of the international system, of states is dependent on the investment of funds made towards the military. International financial flows influence war and peace, the flows influence peace because bonds save countries from bankruptcy which reduces conflict between countries, but international financial flows influence war more than peace due to the mere fact that bonds finance wars- war would be impossible if there was no money to pay for it. Professor Ferguson states that ‘War is the father of the bond market’ because wars in Europe in the 14th and 15th Century were about bonds. International financial flows can influence war when different communities have different financial ideas which result in conflict, a minor example of this we see in early Venice whereby Jews were shunned upon for borrowing money at an interest rate because Christians did not allow it meanwhile a major example would be the war between communism (East) and capitalism (West) in the late 1900s which influenced other countries throughout the world, The cold war. Nevertheless the two(internationalShow More RelatedImpact of Brain Drain on India4549 Words   |  19 Pagesof individuals with technical skills and knowledge. This emigration usually occurs from a developing to developed countries. The people engaged in this process of migration are usually qualified engineers from reputed universities. Thus, the future of this phenomenon lies in the hands of the newly qualified engineers who are about to enter the job market and this makes their views about Brain Drain very important. It is estimated by the World Economic Forum that around 78% of Indian engineer’s fromRead MoreThe Importance Of Achieving Congruence Between An Organisation s Strategy, Structure And Hrm Practices2687 Words   |  11 Pageseffective and powerful area within a workforce; HR is the core of a company because without this department, there will be no employees. The major areas that will be discussed are: *Avenues for Relocation, *Employee’s skills and interests, *Receiving the right customers, *Keeping the right candidates and *Employee’s contributing to success. Outline Introduction Organization strategy, structure and HRM practises are all relevant when in discussion with anything that is human resource related, whatRead MoreHow Will Ethical Issues Affect Leadership in a Business6480 Words   |  26 Pageswhether leaders should concern themselves with ethical issues or whether making as much money as possible should be their main consideration. Leadership has many different meanings and there have been numerous different classification systems used to define the dimensions of leadership. Infact as Stogdill (1974) pointed out, â€Å"there are almost as many different definitions of leadership as there are people who have tried to define it.† One popular definition used for this subject is that â€Å"leadershipRead MoreEntrepreneurship: Venture Capital and International Information Programs12997 Words   |  52 Pagesare laws to enforce property rights and to encourage a competitive market system. The culture of a community also may influence how much entrepreneurship there is within it. Different levels of entrepreneurship may stem from cultural differences that make entrepreneurship more or less rewarding personally. A community that accords the highest status to those at the top of hierarchical organizations or those with professional expertise may discourage entrepreneurship. A culture or policy that accordsRead MoreBusiness Btec Unit 33 - Whole16196 Words   |  65 Pagesmodem in order to have internet connection. In working areas you are most likely using a Local Area Network (LAN) connection. This is because all the computers in a singular office or department will be connected together, sort of like a hive mind . There is a committee that was introduced in 1992 called â€Å"the internet society†. They introduced this committee because no one is the owner of the internet, and they had to set some ground rules, policies and protocols that will define how we use the internetRead MoreDifferent Political, Legal, And Economic Systems And Technological Forces On International Environment4233 Words   |  17 Pages [INTERNATIONAL BUSINESS CULTURE] â€Æ' Part 1 Critically evaluate the different political, legal, and economic systems and technological forces in the international environment and their impact on international. Answer: - Political factors Alternately how and to what degree a legislature mediates in the economy. In particular, political components incorporate ranges, for example, charge approach, work law, ecological law, exchange limitations, levies, and political security. Political componentsRead MoreStakeholder Analysis7681 Words   |  31 PagesStakeholders are the people associated with a project or the organisation. They play a central role in project or organisation’s success. Stakeholders are individuals, groups or organisations who have interest in project’s outcomes or organisation’s activities and are therefore directly affected by the project or the organisation. Stakeholders include people who could influence decisions about the project or the organisation’s strategic direction. Stakeholders are the people whose interests areRead MoreBranchless Banking11637 Words   |  47 Pagescomparatively steady business with comparative minority bank collapse. But following that episode, the banking business has been high and low with deregulation and liberalization as key drivers of robust rivalry, interrupted by a strapping rise in the amount of breakdown throughout 1980s and 1990s. More than the precedent quarter-century a theatrical consolidation occurs among banks. For instance, in the US there are about 7,600 commercial banks these days, down from around 13,000 in 1980. on the otherRead Moreâ€Å"Privacy and Spamming Ethical Issue in E-Marketing†6216 Words   |  25 Pages(Kotler and Turner, 1981). Marketing is the function of management responsible for identifying, anticipating and satisfying customer requirements profitability. The basis of marketing remains the same planning to deliver the right message to the right people at right time. What has changed is the number of options. Very simply put, marketing or electronic marketing refers to the application of Marketing principles and techniques via electronic media and more specifically the Internet. The termsRead MoreWork-Life Balance : a Comparative Study of South-East Asian Countries6004 Words   |  25 PagesWork-life balance : A comparative study of South-East Asian Countries Work-life balance is a concept that has demanded attention for several years. It is highly relevant as people attempt to divide time to the myriad demands of both work and life. The multiplicity of demands that individuals have can increase this challenge as people strive to incorporate many more activities into lives. Previous empirical research has examined work-life balance in depth. The research includes a focus on †¢

Wednesday, May 6, 2020

Leadership Styles And Theories Of Leadership - 857 Words

This project shows that leadership is defined in many ways. Characteristics of a good leader are questionable. Leadership styles and theories, such as servant leadership, collective leadership, and dictatorship vastly differ but still share similar attributes. While servant leadership and collective leadership theories similarly encompass specific attributes, the collective leadership theory still lacks vision and empowerment. Inversely, at the other extreme of leadership theories is dictatorship. Unlike the servant and collective leadership theories, under a dictatorship, the leader is not open to group decision-making or communication among others. Although exposed to all three leadership styles, I find that I respond best to the servant leadership theory. Leadership characteristics differ in leaders. There are characteristics that set apart a qualified leader versus a good manager. According to Godin, most people hired to lead only fulfill the role as manager. A manager knows what to accomplish and finds the people to do it. Whereas, good leadership is defined as carefully selecting the appropriate people, embracing their failures, challenging growth, launching a common goal, and then carefully navigating the execution of the tasks (Godin, 2014). Therefore, managers are easily replaced until the precise leader can be positioned with the qualities that constitute a worthy leader. Recently, a new president was appointed at my place of employment. As aShow MoreRelatedLeadership Style And Leadership Theory807 Words   |  4 Pagesresearch conducted on traits, skills, and characters relationships to leadership and followers. The paper discusses the common themes and conclusions addressed in all studies. The articles penned with the intention of examining the impact leadership style and leadership theory in areas such as individual identity, culture, and worldview. Mahdi, Mohd, and Almsafir (2014) argue there is a significantly strong relationship between t he leadership behavior and organizational commitment. Also, the paper synthesizesRead MoreLeadership Theories And Leadership Styles1512 Words   |  7 Pagesprovide examples surrounding various leadership theories and leadership styles that sustain the definition of a public leader. First, this paper will provide a definition of a public leader. Next, it determine two leadership theories and two leadership styles that support the definition of a public leader. Also, this paper will assess the effectiveness of the two leadership theories. Subsequently, it will assess the effectiveness of the two leadership styles. Further, this paper will utilize properRead MoreLeadership Styles And Theories Of Leadership Essay873 Words   |  4 PagesGenerally, leadership is the art or process of influencing followers and subordinates to achieve the organizational goals. It helps an individuals or a group to identify its goals and assists in achieving the stated goals. Because of importance of leadership all kinds of group action, there are considerable number of researches and theories on leadership and many kinds of leadership styles like Greatman theory, power influence, Trait approach, Behavioral, Situational or Contingency approaches;Read MoreLeadership Styles And Theories Of Leadership876 Words   |  4 Pagesbstract This paper is to define the definition of leadership, and how its breakdown of various leadership styles and theories. I will also focus on more than one leadership style on what is to believe the best aligns thoughts of what leadership should mean. The leadership style is a mixed character of leadership that combines the transformational and servant leadership theories in to Healthcare. An evaluation is made of the learner’s leadership characteristics and how they would enable the learnerRead MoreLeadership Styles And Leadership Theories993 Words   |  4 Pagesto the other two leadership styles, I scored next highest in the delegate category and the least amount in the authoritative category. In this paper I will give a comprehensive overview of leadership styles and leadership management theories and how they relate to my style. Lastly, I will discuss my type of work environment, and three key actions or behaviors that I must demonstrate to be a successful leader. Alignment with management and leadership theories Leadership theories include trait, attitudinalRead MoreLeadership Styles And Theories Of Leadership1386 Words   |  6 PagesLeadership is known as the process of guiding groups, individuals and an organization in the establishment of goals as well as sustaining those goals. The concept of leadership incorporates a diversity of clarifications, leadership styles and theories. While looking at the leaders around us no matter if it’s our president or place of employment, we often find ourselves questioning exactly why these individuals shine in these positions. This essay will detail my leadership in relations of the transformationalRead MoreLeadership Theories And Leadership Style920 Words   |  4 PagesLeadership theories and Leadership Style In workplace condition, there are numerous dynamics which may affects a manager’s leadership style. The most significant features which will affect the choice of leadership styles or leadership behavior in a workplace condition need to identify. The most important factor which affects the manager’s leadership style is ‘Task’. The task is the real purpose of the team as well as the goals of the team. A manager’s upmost duty is to be certain that all team membersRead MoreLeadership Styles And Theories Of Leadership2172 Words   |  9 PagesThere are many leadership styles and theories.   Effective leaders are required to possess problem-solving skills, maintain group effectiveness, be dynamic, passionate, and be a motivational influence on others.   There are two leadership approaches that are most popular.   They are Transactional leadership and Transformational leadership.   A transactional leader is the traditional â€Å"boss† image (Yoder-Wise, 2015).   In such work environment, employees have an understanding that the superiors make allRead MoreLeadership Theories Of Leadership Styles4638 Words   |  19 PagesLeadership theories The full spectrum of leadership styles is broad. The leadership styles continuum ranges from very directive to very non-directive: Autocratic, Benevolent Autocratic, Consultative, Participative, Consensus, and Laissez-Faire (Gibson, 1995). The autocratic leader an authority who make decisions or set goals and does not feel the need to explain them. The benevolent autocratic leader also rely on authority for decision-making, but may explain the thought process behind the decisionsRead MoreThe Theory Of Leadership Styles903 Words   |  4 Pagesphenomenon of leadership is based upon directing, influencing as well as motivating individuals for the purpose of implementing plans as well as running an organization. Leadership styles vary from person to person and is dependent upon the situations that the leader might be faced with (George, Sims, P. Sims, D., 2007). Basically, the leadership styles have been categorized into six types (i.e. commanding, visionary, affiliative, democratic, pacesetting and coaching leadership styles). All these

Encounter in Operating Performance Management Programme

Question: Describe about the Encounter in Operating Performance Management Programme. Answer: Introduction Increased business functions and the need to manage business processes better have led to the emergence of strategic business concepts that focuses on increasing the capacity of a business to manage both internal environments. Performance management is a process of identifying, measuring and developing performance in an organisation through linking the needs of the business to the objectives the organisation. Aguinis (2009, P.8) argues that the role of performance management is to ensure that activities within the organisation are aligned with the business goals in effective and efficient manner. This process of aligning activities can be geared towards a department, the employee or the whole organisation. This ensures that resources, systems and employees within a firm or organisation are strategically aligned to business objectives and priorities. Through this alignment management and employees work together to plan, monitor and review work objectives to increase their overall cont ribution to the whole organisation (Salaman, et al., 2005, P. 12, De Feo, 2007, P. 12). Feedback mechanisms are applied to test the adoption of the proposed strategies within the organisation. Therefore the fundamental goal of performance management is to promote employee effectiveness through a continuous process of planning, monitoring and reviewing employee effectiveness. It is an evolution of management that shifted from the bureaucratic merit system to performance-based management where the organisation focuses more on the employee rather than on the processes. There is no single defined model that can be applied in performance management but rather there are different proposals that have been advanced by different scholars. Mabey prescribed performance management a system in the form of a performance management cycle with five elements that organisations need to implement to improve performance management. These elements are objective setting, measurement of performance, feedback of performance results and reward system on performance and amendment of objectives and activities to meet business needs (Aguinis, 2009, P.12). On the other hand Salaman argues that there are two theories that can be applied in performance management; goal setting theory and expectancy theory. Goal setting theory proposed by Edwin Locke is based on how individual goals set by the employee contribute to the performance by motivating him. The employee sets realistic goals and follows them and thus an improvement in the goals leads to increased organisational perfor mance (Salaman, et al., 2005, p. 13). Expectancy theory proposed by Vroom is based on adjusting of individual behaviour to meet the expected and values goals of the organisation. The individual will modify behaviour in a way that enables them with achieve goals. However, most processes of performance management have been based on three steps of planning, monitoring and reviewing while the Government Finance Officers Association (GFOA) proposes a six-step process of implementing performance management as follows: Make the Case for Performance management; Identify how performance Information Will Be Used; modify existing processes or create new processes to accommodate new performances; develop measures that are appropriate for situation; and lastly focus on change management (Nielsen, 2014, P. 433). Therefore organisations are spending a lot of resources on performance management as a key business tool for strategic global management. The challenges that global organisations may encounter in operating a performance management programme across all of their operations Global performance management in organisation is being faced with internal and external challenges that have limited the results to be realised from the process. The business environment has been changing with increased economic turmoil and competition. Organisations cannot influence external factors but can only prepare strategies (Osmani Maliqi, 2012, P. 439). The biggest challenge in organisations is the fear for negative results from performance management. It is not obvious that when the strategy is implemented the organisation will reap positive benefits. This is based on fear of punishment to employees in case the system does not work. If management fails to communicate the intention of the new performance management processes to employees, there may be panic in the team and thus the expected results may not realised. Instead of using it as a performance improvement process for employees through gathering relevant data to business processes, the tool may affect employee motiv ation and business results. Operations management comes with business costs that are associated with it. The business needs to restructure its operations, set new goals and operational processes. There may be a need to train employees or take them orientation to understand the role of the whole business process. On the other hand instituting the new system in the organisation will need operational costs that the business has to incur. New costs will affect the profit margins of the organisation or may frustrate some business processes. On the other hand other resources like time are required to apply. Global originations have business units that are spread across the globe; However,, these businesses are not the same and thus have different cost implications. Organisational theorists argue that change is expensive to an organisation since it requires resources to initiate new processes (Koli Llaci 2005, P. 13). On other hand change is slow to apply within an organisation. To initiate these changes employees ma ny need to be adequately trained to be able to apply the proposed changes in their work routines. These changes may be met with resistance from employees, a factor that may affect the business processes within an organisation. Performance management processes sometimes do not work well with the existing financial processes in the organisation. Some organisations use financial system record, track, and report financial data on business operations. Organisational performance fails to connect financial data in the organisation with other operational information that is used in decision-making (Cooper 2008, P. 22). This therefore presents a challenge to organisations that are focussed on applying operational management techniques. MNCs have different subsidiary business units that are found in different places and countries. These subsidiary businesses are designed according to the laws within the country. Sometimes the best performance strategy for the headquarters of an organisation may not work well with a subsidiary branch. Organisations that are managed on an open system have different organisational cultures that apply to each subsidiary business or branch. On the other hand different departments within the organisation have different ways of measuring performance indicators that they achieve. Further there may be a problem in measuring the performance of the main business and the subsidiary business. Bolden (2006, P. 12) suggests that lack of uniformity in strategies between department and branches leads to different decisions and implementation processes that may be difficult to measure for the whole business. Business has to adopt customised processes to be able to balance the business needs of different branches and subsidiary business units. Performance management is a system change process and not a situational process. It is a change process that may take long to be realised with the organisation. Performance management entails changing internal business, process and replacing them with strategic ideas that can improve the organisation. These changes take a lot of time to be realised in the organisation since change is a slow process. Therefore decisions that are made by employees based on performance management strategies may be felt in later years. This makes it difficult to measure the impact of performance management due to delayed benefits (Bolden, 2006, P. 151). Businesses have to wait for long to be able to reap the benefits. The nature of the business environment is dynamic and keeps on changing; which means that organisations need to develop clear performance management strategies that have short lifespan to easily realise the results. The validity of data collected using performance management tools has been questioned on how it applies to the general performance of the organisation. Global organisations use different performance indicators based on the end contribution to the company and employee. End contribution measures include cash flows, profits and productivity while employee related measurements include dynamism, decisiveness, initiative and judgement. Each of the listed criteria may have different effects on a business and what applies to one business unit may not apply to the other business unit. On the other hand cultural, social and economic environments vary across the globe. These are external factors that may shape the activities of the business within the environment that it operates in. on the other hand political ideologies may affect the business differently since they vary from country to country. This makes the performance criterion that is applied different between businesses (Elzinga et al., 2009, P. 20). Time and distance variations may also affect business activities since it defines the environment that shapes the business. This affects the use of certain information technology tools for communication since they are affected by time and distance. Performance management processes fail to address the individual need that affects the organisation. It is based on transforming the organisation through creating effectiveness and efficiencies. However,, the improvement in organisational processes takes place within the individual that is affected by the process. Therefore performance management fails to accomplish individual needs that employees may desire to increase their outcomes (Colville Millner, 2011, P. 19). The measures are implemented for the whole organisation and sometimes the implemented process may not be a good strategy but rather a replication of some of the existing processes in the organisation. Performance management tools have been adopted in organisation as temporary tools rather than permanent business decision-making tools. This is based on the fact that the management tools like reporting templates, performance appraisal and performance management systems like balanced score card, managing for results and stat systems keep on changing. Some methods have decreased in their popularity and others have increased. This means that the performance appraisal methods need to be changed as business processes also change. Business complexity has led to global organisations using a variety of business performance management tools. The tools apply to specific sectors of the business rather than the whole business. The changing nature of the business environment means that performance management tools have to be changed as business processes and complexities keep changing. Performance management has been criticised over the role of all the data collected within the organisation (Bos wel Boudreau, 2000, P. 290). Experts have argued that a lot of data is collected in an organisation but not all of it is used in decision-making. Conflict between management and employees on how the data collected should be rated most of the time. For example conflict of interest happens when there are disagreements on the rates of the implementation of performance appraisal process. The organisation ahs individual goals and general gaols which form the vision and mission of the organisation. Sometimes the way the performance of the individual is rated against the overall performance of the organisation can be affected by different issues. Colville Murphy (2006, P. 665) argue that cognitive processes may also affect the collected information since the ratings are based on collecting inform about individuals and not objects. This focuses the appraisal on task factors at the cost of the environment that the employee works in. this means that performance management is result based regardless of the way the environment looks like. The environment determines employee performance and thus global business performance should ensure t hat the global environmental settings are used in assessing employee performance. Changing technology has made business to be open and dynamic systems that keep on changing every time. The rise of information technology has had a great impact n organisational decision-making and performance management approaches that the organisation deals with. Businesses are investing a lot of resources on research and development to generate new business model that can improve performance (Caldwell, 2003, P. 289). However,, with information technology, the nature of competition has changed since business processes from information technology are not unique and can be easily replicated. Business competition has changed making organisations to compete using business processes. The advent of technology has led to the need to use quality management to achieve efficiency and effectiveness in business processes. Therefore performance management is shifting from measuring results to measuring efficiency and effectiveness in business processes. Recommendations on how these challenges might be addressed However, to mitigate the challenges of global performance management, organisations need to put in place several strategies that can improve the role. The organisation needs to develop line driven performance measures rather the employee driven measures. Nel, et al. (2001) argues that performance management is implemented and driven by line managers and not human resource personnel. Line managers understand the business processes of the organisation and the areas that need to be improved (Herold, et al., 2008, P. 350). Therefore the organisation needs to enure that line managers are equipped with necesary skills that can be applied to improve organisational processes. Adequate training needs to be carried out to align employees to business processes. Performance management affects employees directly and thus they need to be adequately trained to meet the needs of the new process. Training ensures that employees understand and can implement the business performance strategies. Further Watkins Leigh (2012, P. 12) argue that Performance management system problems arise from lack of training and poorly designed performance management system. Training thus empowers to be able to understand the business needs of the organisation and be able to correct system needs. Learning models like the Kolbs cycle suggest that through taking the employee through the relevant processes, the organisation achieves adequate optimum employee performance. Selden Sowa(2011, P. 259) has the opinion the employees belive Performance management is implemented for thewrong reasons and not to improve employee performance. Therefore adequate training will change the perception of the employee towards the management initiative. Higgs Rowland (2011, P. 311) states that resistance to change is normal in any business environment. Change is a result of changing the status quo of the organisation and the employees may have difficulty in adjusting to the new system. The most difficult part of implementing performance management is development, implementation and maintenance. Traditional organisational culture is the significant barrier to change since employees may feel threatened. To achieve these organisations need to involve employees in planning for the new performance management tool. Kotter (2007, pp. 13) argues that participatory methods have been highly used in organisations through continuous communication and feedback on the progress of the process. Involving employees ensures that the new strategy being adopted does not send mixed signals to employees. This develops the confidence of all key players that are affected by the new changes. To improve system processes and employee performance, the new performance management method has to establish a link between the job description of the employee and performance. This ensures that business processes and employee activities are perfectly integrated. Cooper (2008) argues that tasks and key indicator of performance must be included in the employee job description. Aligning of job descriptions and objectives with expected organisational performance standards and time scales should be linked to new systems ensure that achievements of the employee contribute to the overall business needs of the organisation. Further, Sulin (2008, P. 5) adds that good management systems that link employee description to performance management maintain of a view of th current expectations and accountability of the individual. Performance management requires adequate time to implement the strategies in a business and thus the organisation needs to start introducing the process slowly. This will ensure that low system resistance is raised in the organisation. This means that the new system has to run hand in hand with the old system to allow employees adequate time to adjust to the new system. This is the best way for dealing with resistance to change. Once employees have realised that the new system can work better than the old system they will start getting used to the performance management patterns that are related with it (Kotter, 1995, P. 61). Lastly leadership is the overall solution to organisational challenges that may face the new performance management program. The role that the leader lays in an organisation influences the level of employee uptake to change. The dynamic nature of the business environment that global organisations operate in determines transformation of business processes to align them with strategic goals in the market. Higgs Rowland (2005, P. 123) states that change requires creating the new system and instituting the approaches ino the oragnisation. Organisational leaders influence their subordinates to adopt proposed business strategies for transforming the organisation. To influence others, the leader takes responsibility by taking the responsibility for transformation before others can follow. This means that the leader plays a bigger role in the general performance of the organisation in meeting new business needs. Transformations can be complex, radical, complex, non-linear, full of uncertain ty, open-ended or lead to paradigm shifts within the organisation (Nixon, 2003, p. 166; (McNaughton, 2003, P. 135). The effects of a change process have to be leader led through involving all employees.the changes are initiated with an extra income that is used to design and implement the process but organisations must be willing to meet these costs since the new changes have an economic angle to the business. Conclusion The business environment is changing rapidly making many organisations to lack right strategies to respond to the challenges that they face. Employee are the pillars of a sustainable business and thus successful businesses have focussed their performance management tools to employees and provided adequate resources to enable employees meet their objectives. Through continuous training employee can acquire strategic skills needed to run the organisation. Sulin (2008, P. 8) refers to a survey which shows that 44% of most companies with performance management systems replace their systems averagely after every 3-4 years. This is determined by the changing business environment and market dynamics that the organisation faces. Therefore the organisation needs to periodically monitor the system and revise parts of it to ensure that new business develoents are added rather than replacing the whole system. This ensures that the business maintains the best practises from the previous system an d remove portions that may not be working well. Businesses should, therefore, adopt update rather than replace strategies. Organisations need to carefully consider the performance management strategies that can be implemented. Rooke Torbert (2005, p. 68) states that employees need to be involved through consultation and feedback to be able to understand the process and minimise resistance challenges of the new management system. Further employees may not always resist but without proper research through collecting enough relevant data about the organisation, the new Performance management system may not reflect the needs of the organisation. Therefore from a systems approach, the organisation is like an organism that has different parts that are consulted during movement. Management should adopt a system approach to ensure that every part of the organisation is consulted to design a system that reflects the real need of the organisation. References Aguinis, H., 2009. Performance Management.. 2nd ed. Dorling Kindersley: Dorling Kindersley. Bolden, R. . G. J., 2006. Leadership competencies: time to change the tune?. Leadership, 2(2), pp. 147-163. Boswel, W. Boudreau, J., 2000. Employee satisfaction with performance appraisals and appraisers: The role of perceived appraisal use. Human Resource Development Quarterly,, 11(3), pp. 283-299. Caldwell, R., 2003. Change leaders and change managers: different or complementary?. Leadership Organisation Development Journal, 18(3), p. 285293. Colville K Millner, D., 2011. Embedding performance management: understanding the enablers for change. Strategic HR Review, 10(1). Colville, I. D. Murphy, A. J., 2006. Leadership as the enabler of strategising and organising. Long Range Planning, Volume 39, p. 663677. Cooper J, 2008. Perfoamance Manangement. Edinburg: Edinburg School of Busness Management. De Feo, J., 2007 March 25-27. ttaining sustainaible business results through Lean and Six Sigm. Dubai, Middle East Quality Association Annual Congress. Elzinga T, B, A. F, K., 2009. BehaviBehavioural factors influencing performance management systems use. International Journal of Productivity and Performance Management, 58(6). Herold, D. M., Fedor, D. B., Caldwell, S. Liu, Y., 2008. The effects of transformational and change leadership on employees' commitment to a change: a multilevel study. Journal of Applied Psychology, 93(2), pp. 346-357. Higgs, M. Rowland, D., 2011. What does it take to implement change successfully? A study of the behaviours of successful change leaders. Journal of Applied Behavioural Science, 47(3), p. 309335. Higgs, M. Rowland, R., 2005. All changes great and small: exploring approaches to change and its leadership. Journal of Change Management, 5(2), pp. 121-151. Koli, Z. Llaci K, 2005. Human Resources Management. Tirana: University Book Publishing House,. Kotter p., 2007. Leading change, why Transformatin Effortss Fail.. Havard Busines Review. Kotter, J. P., 1995. Leading change: why transformation efforts fail. Harvard Business Review, 73(2), p. 5967. McNaughton, D., 2003. The role of values and leadership in organisational transformation.. Journal of Human Values, 9(2), p. 131140. Nel, P. et al., 2001. Human Resources Management. Cape Town: Oxford University Press. Nielsen, P. A., 2014. Performance Management, Managerial Authority, and Public Service Performance. Journal of Public Administration Research and Theory, 24(22), pp. 431-458. Nixon, B., 2003. Leading business transformation learning by doing. Industrial and Commercial Training,, 35(4), p. 163167. Osmani, F. Maliqi, G., 2012. Performance Management, Its Assessment and Importance. Social and Behavioral Sciences, Volume 41, p. 434 441. Rooke, D. Torbert, W. R., 2005. Seven transformations of leadership. Harvard Business Review, 83(4), p. 6676. Salaman, G., Storey, J. Billsberry, J., 2005. Strategic Human Resource Management: Theory and Practice. 2nd ed. s.l.: Sage Publications Ltd. Selden S. Sowa, J., 2011. Peformance Management and Apraissal in Human Service Organistions: Management and Staff Perspectives. Public Personnel Management, 40(3), pp. 251-264. Sulin, R., 2008. Common Performance Management Challenges. Journal for Quality and Participation, 12(3), pp. 4-10. Watkins, T. Leigh, D., 2012. Improving perfomance in the Workplace: Seleceting and implementing Perfoamce interveentions. 2nd ed. SanFransisco: Ofeiffer.